1. Make sure you have a network connection or Wi-Fi
2. On screen Start, click the Mall.
3. At the bottom of screen, you can see a number of unfinished software, Click it, you can see the download queue.
4. Long press software, then click”Retry”.
Note: The common reason of Wi-Fi interrupt is screen standby timeout, so if you download big software use Wi-Fi, need extend the standby time of screen, or disabled.
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